Gaya APA
Tjiptono, Fandy. (2000).
Total Quality Management (3; cet 1).
Yogyakarta:
Andi.
Gaya Chicago
Tjiptono, Fandy.
Total Quality Management.
3; cet 1
Yogyakarta:
Andi,
2000.
Text.
Gaya MLA
Tjiptono, Fandy.
Total Quality Management.
3; cet 1
Yogyakarta:
Andi,
2000.
Text.
Gaya Turabian
Tjiptono, Fandy.
Total Quality Management.
3; cet 1
Yogyakarta:
Andi,
2000.
Print.